Dorna Pellet is prepared to offer services to all customers, relying on its perfect chain of goods and services, covering broilers, feedstock and purchase of live chicken from farms. This team has several broiler and breeder farms, consuming Dorna’s seed pellets. It serves as the best and most genuine quality control laboratory for production and also evidence that the company’s confidence in the quality and safety of its products.
Relying on its technological capacity and flexibility of machines and production systems, Dorna Pellet is able to produce every item with fully customized formulation specific to each customer. Over the course of consumption and particularly at the end of consumption for each product, customer satisfaction and feedback forms are collected from consumers based on ISO standards.
Then, the forms are analyzed by the Quality Control team. In addition to the ongoing bilateral relations between consultants, veterinarians and even corporate managers and customers, such written communication (customer satisfaction feedback form) can record and follow up the preferences of customers and build confidence that the managers will receive and address the customer opinions. We believe that our customers can easily touch quality. Ultimately, the top-quality products are those broadly embraced in the market.